Privacy Policy

Effective Date: 17 July, 2026

Welcome

Welcome to Cancer Comfort Space (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you. By accessing or using this website, you agree to the practices described in this Privacy Policy.

1. Our Purpose

Cancer Comfort Space is dedicated to providing educational resources, emotional support, and practical guidance for individuals and families affected by cancer. Protecting your privacy is an important part of that commitment. We are not a healthcare provider, hospital, or medical practice, and we do not provide medical diagnosis, treatment, or emergency medical services.

2. Information We Collect

The information we collect depends on how you interact with our website. Information you may voluntarily provide includes:

  • Name
  • Email Address
  • Messages submitted through contact forms
  • Newsletter subscriptions
  • Feedback or survey responses
  • Any information you voluntarily include when contacting us.

Please avoid sharing confidential medical records or sensitive health information unless we specifically request it for a legitimate purpose.

We may also automatically collect information such as your IP address, browser type, device information, operating system, pages visited, date and time of access, referral source, and anonymous usage statistics to improve website performance and user experience.

3. Cookies

We may use cookies and similar technologies to remember your preferences, improve website functionality, understand website traffic, and analyze visitor behavior. You can disable cookies through your browser settings, although some website features may not function properly.

4. How We Use Your Information

We use your information to respond to inquiries, improve our educational resources, send newsletters (only if you subscribe), maintain website security, analyze website performance, develop future services, and comply with legal obligations. We do not sell your personal information.

5. Health Information

Cancer Comfort Space is not intended to collect or store medical records. If you voluntarily send us health-related information, we will treat it respectfully. Please share only the information necessary for us to respond to your inquiry. Because email is not completely secure, please do not send emergency medical information through this website.

6. Sharing Information

We may share information only with trusted service providers who help operate our website, when required by law, to protect legal rights or user safety, or as part of an organizational restructuring or merger if applicable. We never sell your personal information to advertisers or unrelated third parties.

7. Third-Party Services

We may use trusted third-party providers for website analytics, email newsletters, website hosting, and spam protection. These providers process only the information necessary to deliver their services. We encourage you to review their privacy policies.

8. External Links

Our website may contain links to hospitals, healthcare organizations, charities, government agencies, educational resources, or other third-party websites. We are not responsible for their privacy practices or content.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to respond to your requests, operate the website, meet legal obligations, resolve disputes, and improve our services. We securely delete or anonymize information once it is no longer required unless a longer retention period is required by law.

11. Children’s Privacy

Cancer Comfort Space is intended for a general audience. We do not knowingly collect personal information from children under the age of 13 (or the applicable minimum legal age) without appropriate consent. If you believe a child has submitted personal information, please contact us so we can remove it.

12. Your Rights

Depending on where you live and applicable privacy laws, you may have the right to access, correct, delete, or object to the processing of your personal information, withdraw consent where applicable, and unsubscribe from communications. You may submit requests through our Contact page.

13. International Users

If you access this website from outside the country where our website or service providers operate, you understand that your information may be processed in those jurisdictions.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised Effective Date. Your continued use of the website constitutes acceptance of the updated Privacy Policy.

15. Governing Law

This Privacy Policy shall be governed by the applicable laws of the jurisdiction in which Cancer Comfort Space operates. Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts, unless otherwise required by applicable law.

16. Contact

If you have any questions about this Privacy Policy, please contact us through the Contact page on Cancer Comfort Space. We will make reasonable efforts to respond as promptly as possible.